Watchwick automatically catches uncaptured authorizations, stuck 3PL fulfillments, missing carrier tracking, and inventory divergences before they cost you sales.
Read-only by design. No credit card required to start.
Every incident links source records, calculated financial impact, and step-by-step SOP runbooks.
Alerts before uncaptured credit card payment authorizations expire and require re-billing.
Flags orders crossing fulfillment SLA thresholds before customers complain.
Detects rejected or orphaned fulfillment requests across merchant and 3PL warehouses.
Catches fulfillments marked closed without carrier tracking numbers assigned.
Monitors fast-moving inventory and flags stockouts on high-velocity items immediately.
Detects sudden price drops or accidental discount anomalies across active product variants.
Learns 60-day baseline hourly velocity and alerts when order flow drops unusually low.
Identifies abnormal spikes in refund totals or cancellations in rolling 1-hour windows.
Monitors webhook dropouts, API latency, and sync cursor freshness 24/7.
Built strictly to protect store stability, merchant privacy, and data isolation.
The MVP holds zero write scopes. Watchwick cannot edit prices, cancel orders, or mutate catalog data.
We do not request, read, or store customer names, emails, card numbers, or postal addresses. Checked by CI tests.
PostgreSQL Row-Level Security (RLS) guarantees data separation across all stores with AES-256-GCM token encryption.